{"id":193,"date":"2026-08-15T23:07:45","date_gmt":"2026-08-15T23:07:45","guid":{"rendered":"https:\/\/moctravel.com\/?page_id=193"},"modified":"2026-08-16T18:06:39","modified_gmt":"2026-08-16T18:06:39","slug":"privacy","status":"publish","type":"page","link":"https:\/\/moctravel.com\/pl\/privacy\/","title":{"rendered":"Privacy notice"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"193\" class=\"elementor elementor-193\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fa5e1c e-con-full e-flex e-con e-parent\" data-id=\"2fa5e1c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6750eae elementor-widget elementor-widget-html\" data-id=\"6750eae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t\n<div id=\"moc\">\n\n<style>\n#moc .doc{max-width:820px;margin:0 auto}\n#moc .doc h2{font-size:26px;margin-top:52px}\n#moc .doc h2:first-of-type{margin-top:0}\n#moc .doc h3{font-size:18px;margin-top:30px}\n#moc .doc p,#moc .doc li{font-size:16px;color:#33454B}\n#moc .doc ul{padding-left:1.2em}\n#moc .doc .updated{font-size:14px;color:var(--gray);margin-bottom:40px}\n#moc .doc .box{background:var(--sand);border-left:3px solid var(--clay);padding:20px 24px;border-radius:0 var(--r) var(--r) 0;margin:28px 0}\n#moc .doc .box p{margin:0;font-size:15.5px}\n#moc .dtable{width:100%;border-collapse:collapse;margin:26px 0;font-size:15.5px}\n#moc .dtable th,#moc .dtable td{text-align:left;padding:14px 16px;border-bottom:1px solid var(--line);vertical-align:top}\n#moc .dtable th{font-weight:600;background:var(--sand);width:34%}\n#moc .dtable td{color:var(--gray)}\n#moc .tblwrap{overflow-x:auto}\n@media(max-width:600px){\n  #moc .dtable th{width:auto;display:block;background:none;border-bottom:0;padding-bottom:2px}\n  #moc .dtable td{display:block;padding-top:0}\n}\n<\/style>\n\n<section class=\"phero\">\n  <div class=\"wrap\">\n    <p class=\"eyebrow\">Legal<\/p>\n    <h1>Privacy notice<\/h1>\n    <p>What we collect, why, who sees it, and how to make us delete it.\n       Short version: we ask for what a travel agency needs, and nothing more.<\/p>\n  <\/div>\n<\/section>\n\n<section class=\"sec\">\n  <div class=\"doc\">\n\n    <p class=\"updated\">Last updated: 16 August 2026 \u00b7 Prepared under Turkish Personal Data Protection Law no. 6698 (KVKK).<\/p>\n\n    <div class=\"box\">\n      <p><b>The one-paragraph version.<\/b> We collect your name, contact details, passport information\n         and travel dates, because an airline and a hotel cannot book you without them. We share them\n         with those suppliers and nobody else. We do not sell data, we do not ask for your medical\n         records, and you can ask us to delete everything at any time by writing to\n         <a href=\"mailto:info@moctravel.com\">info@moctravel.com<\/a>.<\/p>\n    <\/div>\n\n    <h2>1. Who is responsible for your data<\/h2>\n    <p>The data controller (<i>veri sorumlusu<\/i>) is:<\/p>\n    <ul>\n      <li><b>Bookinhospital.com Dan\u0131\u015fmanl\u0131k ve Ticaret Limited \u015eirketi<\/b>, trading as MOC Travel<\/li>\n      <li>Travel Agency Operating Licence no. 13801 (A-group)<\/li>\n      <li>\u015eirinevler Mah. Meri\u00e7 Sok. Toyak \u0130\u015f Merkezi No: 11 \/ 612, Bah\u00e7elievler, \u0130stanbul, T\u00fcrkiye<\/li>\n      <li>MERS\u0130S 0179135604700001<\/li>\n      <li><a href=\"mailto:info@moctravel.com\">info@moctravel.com<\/a> \u00b7 +90 536 568 17 96<\/li>\n    <\/ul>\n\n    <h2>2. What we collect and why<\/h2>\n    <div class=\"tblwrap\">\n      <table class=\"dtable\">\n        <tr>\n          <th>Identity and contact<\/th>\n          <td>Name, telephone, email, country of residence. To reply to you and to make bookings in your name.<\/td>\n        <\/tr>\n        <tr>\n          <th>Passport details<\/th>\n          <td>Passport number, nationality, date of birth, expiry date. Required by airlines and by hotels under Turkish law. Collected only once you decide to book.<\/td>\n        <\/tr>\n        <tr>\n          <th>Travel details<\/th>\n          <td>Dates, destinations, number of travellers, flight numbers, hotel preferences.<\/td>\n        <\/tr>\n        <tr>\n          <th>Payment information<\/th>\n          <td>Bank transfer references, invoice details. <b>We never see or store card numbers<\/b> \u2014 card payments are handled on our bank's own secure page.<\/td>\n        <\/tr>\n        <tr>\n          <th>Correspondence<\/th>\n          <td>Your messages to us on WhatsApp, email or telephone, kept so that what we agreed is on record.<\/td>\n        <\/tr>\n        <tr>\n          <th>Website usage<\/th>\n          <td>Anonymous statistics about pages visited, via Google Analytics. See section 8.<\/td>\n        <\/tr>\n      <\/table>\n    <\/div>\n\n    <h3>What we deliberately do not collect<\/h3>\n    <p>If you are travelling for medical treatment, <b>we do not ask for and do not want your medical\n       records, diagnosis or treatment plan.<\/b> That information belongs with your medical provider.\n       We only need the dates, so that we can book flights and a hotel around them.<\/p>\n    <p>Health data is a special category of personal data under KVKK and carries stricter obligations.\n       We have deliberately structured our service so that we do not handle it.<\/p>\n\n    <h2>3. Our legal basis<\/h2>\n    <p>Under Article 5 of KVKK we process your data on the following grounds:<\/p>\n    <ul>\n      <li><b>Necessary for a contract<\/b> \u2014 we cannot book a flight without your passport details.<\/li>\n      <li><b>Legal obligation<\/b> \u2014 invoicing, tax records, and guest information that hotels and\n          authorities are required to collect.<\/li>\n      <li><b>Legitimate interest<\/b> \u2014 keeping records of what was agreed, and defending a claim if one\n          arises.<\/li>\n      <li><b>Your explicit consent<\/b> \u2014 only where we ask for it separately, for example if you ask to\n          receive occasional offers. You can withdraw consent at any time, and doing so does not affect\n          your booking.<\/li>\n    <\/ul>\n\n    <h2>4. Who we share it with<\/h2>\n    <p>Only those who need it to deliver your trip:<\/p>\n    <ul>\n      <li><b>Airlines<\/b> \u2014 name and passport details, as required to issue a ticket<\/li>\n      <li><b>Hotele<\/b> \u2014 name and identity details, as Turkish law requires them to register guests<\/li>\n      <li><b>Transfer companies and guides<\/b> \u2014 name, flight number, arrival time<\/li>\n      <li><b>Our accountant and bank<\/b> \u2014 for invoicing and payment<\/li>\n      <li><b>Public authorities<\/b> \u2014 where we are legally required to provide information<\/li>\n    <\/ul>\n    <p>We do <b>not<\/b> sell your data, rent it, or share it with advertisers.<\/p>\n\n    <h3>BookingHospital<\/h3>\n    <p>MOC Travel and BookingHospital belong to the same company but operate as separate services with\n       separate records. If you came to us through BookingHospital, we receive only your travel details\n       \u2014 never your medical information. If you ask us to introduce you to them, we will ask your\n       permission first.<\/p>\n\n    <h2>5. Sending data abroad<\/h2>\n    <p>Booking international travel necessarily involves sending some data outside T\u00fcrkiye \u2014 an airline\n       registered elsewhere, a booking system hosted abroad. We transfer only what is required to make\n       the booking, and only to the supplier concerned. Where KVKK requires your explicit consent for\n       such a transfer, we will ask for it before proceeding.<\/p>\n\n    <h2>6. How long we keep it<\/h2>\n    <ul>\n      <li><b>Enquiries that do not become bookings:<\/b> deleted within 12 months.<\/li>\n      <li><b>Booking and financial records:<\/b> kept for 10 years, as Turkish commercial and tax\n          legislation requires.<\/li>\n      <li><b>Correspondence:<\/b> kept for the duration of the legal limitation period for claims.<\/li>\n      <li><b>Marketing consent:<\/b> kept until you withdraw it.<\/li>\n    <\/ul>\n\n    <h2>7. Your rights<\/h2>\n    <p>Under Article 11 of KVKK you have the right to:<\/p>\n    <ul>\n      <li>Learn whether we process your data, and request information about it<\/li>\n      <li>Learn the purpose of processing and whether it is used accordingly<\/li>\n      <li>Know the third parties to whom it has been transferred, in T\u00fcrkiye or abroad<\/li>\n      <li>Request correction of incomplete or inaccurate data<\/li>\n      <li>Request deletion or destruction of your data<\/li>\n      <li>Require that correction or deletion be notified to third parties who received the data<\/li>\n      <li>Object to a decision made solely by automated analysis that produces a result against you<\/li>\n      <li>Claim compensation for damage caused by unlawful processing<\/li>\n    <\/ul>\n    <p>To exercise any of these, write to <a href=\"mailto:info@moctravel.com\">info@moctravel.com<\/a>.\n       We respond within <b>30 days<\/b> at the latest and normally much sooner. If you are not satisfied\n       with our answer, you may complain to the Turkish Personal Data Protection Authority (KVKK Kurumu).<\/p>\n\n    <h2>8. Cookies<\/h2>\n    <p>This website uses a small number of cookies:<\/p>\n    <ul>\n      <li><b>Necessary cookies<\/b> \u2014 set by WordPress so the site works and stays secure. These cannot\n          be switched off.<\/li>\n      <li><b>Analytics cookies<\/b> \u2014 Google Analytics, which tells us how many people visited which\n          pages. We use this to decide what to write next, not to identify you.<\/li>\n    <\/ul>\n    <p>You can block or delete cookies in your browser settings. The site will still work. We do not use\n       advertising or tracking cookies at present; if that changes, this notice will be updated and we\n       will ask for your consent first.<\/p>\n\n    <h2>9. Security<\/h2>\n    <p>The site runs over an encrypted connection (HTTPS). Access to booking records is limited to the\n       people who need it to do their work. Card details never reach us at all \u2014 they go directly to\n       our bank's secure payment page.<\/p>\n    <div class=\"box\">\n      <p><b>A warning worth reading.<\/b> We will never email or message you asking for your full card\n         number, your online banking password, or a payment to a personal account. If you receive such\n         a message appearing to come from us, do not reply \u2014 telephone us on +90 536 568 17 96.<\/p>\n    <\/div>\n\n    <h2>10. Changes to this notice<\/h2>\n    <p>If we change how we handle data, we will update this page and change the date at the top. Where a\n       change is significant and affects a current booking, we will tell you directly.<\/p>\n\n  <\/div>\n<\/section>\n\n<section class=\"sec endcta\">\n  <div class=\"wrap\">\n    <p class=\"eyebrow\">Pytania<\/p>\n    <h2>Want to know what we hold about you?<\/h2>\n    <p class=\"lead\" style=\"text-align:center\">Ask, and we will tell you. Ask us to delete it, and we will \u2014 subject only to records we are legally required to keep.<\/p>\n    <div class=\"acts\">\n      <a class=\"btn btn-primary\" href=\"mailto:info@moctravel.com\">info@moctravel.com<\/a>\n      <a class=\"btn btn-ghost\" href=\"\/pl\/terms\/\">Warunki rezerwacji<\/a>\n    <\/div>\n    <p class=\"legal\">\n      <b>MOC Health Health Tourism<\/b> \u2014 Licencja na prowadzenie dzia\u0142alno\u015bci biura podr\u00f3\u017cy w grupie A <b>nr 13801<\/b>\n      (Ministerstwo Kultury i Turystyki, Ustawa nr 1618, obowi\u0105zuj\u0105ca od 2022 roku).\n      Weryfikuj w <a href=\"https:\/\/online.tursab.org.tr\/tr-tr\/seyahat-acentasi-arama\" target=\"_blank\" rel=\"noopener\">online.tursab.org.tr<\/a><br>\n      \u015eirinevler Mah. Meri\u00e7 Sok. Toyak Business Center No: 11 \/ 612, Bah\u00e7elievler \/ Stambu\u0142 \u00b7 +90 536 568 17 96<br>\n      Obs\u0142ugiwane przez Bookinhospital.com Dan\u0131\u015fmanl\u0131k ve Ticaret Ltd. \u015eti. \u00b7 MERS\u0130S 0179135604700001 \u00b7 REGON 318951-5\n    <\/p>\n  <\/div>\n<\/section>\n\n<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Legal Privacy notice What we collect, why, who sees it, and how to make us delete it. Short version: we ask for what a travel agency needs, and nothing more. Last updated: 16 August 2026 \u00b7 Prepared under Turkish Personal Data Protection Law no. 6698 (KVKK). The one-paragraph version. We collect your name, contact details, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-193","page","type-page","status-publish","hentry","travel-monster-post","no-post-thumbnail","latest_post"],"_links":{"self":[{"href":"https:\/\/moctravel.com\/pl\/wp-json\/wp\/v2\/pages\/193","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/moctravel.com\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/moctravel.com\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/moctravel.com\/pl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/moctravel.com\/pl\/wp-json\/wp\/v2\/comments?post=193"}],"version-history":[{"count":7,"href":"https:\/\/moctravel.com\/pl\/wp-json\/wp\/v2\/pages\/193\/revisions"}],"predecessor-version":[{"id":292,"href":"https:\/\/moctravel.com\/pl\/wp-json\/wp\/v2\/pages\/193\/revisions\/292"}],"wp:attachment":[{"href":"https:\/\/moctravel.com\/pl\/wp-json\/wp\/v2\/media?parent=193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}